FAQ

We have compiled some frequently asked questions and answers from years of experience serving our guests at the show.  Chances are you’ll find the answer you’re looking for here, but if not, please feel free to send us your question.

Q: What are the hours that the Show is open?

A: Hours for the 2024 Cleveland Auto Show are:

Opening Friday, February 23 5 p.m. to 10 p.m.
Saturday Feb. 24 from 11 a.m. to 10 p.m.
Sunday Feb. 25 from 11 a.m. to 8 p.m.
Monday Feb. 26 through Thursday Feb. 29 from 11 a.m. to 9 p.m.
Friday March 1 and Saturday March 2 from 11 a.m. to 10 p.m.
Sunday March 3 from 11 a.m. to 8 p.m

Q: Can I bring an item to be autographed?

A: Unless otherwise disclosed, you may bring an item to be autographed.  Autograph sessions are scheduled at specific times. One autograph per person. All autographs are first come first served, and no guarantee of an autograph is given. Arrive early for the best opportunity!

Q: Will there be coat check this year?

A: Yep, coat check will be available in the East Lobby, at a cost of $5.00 per coat, to be donated to charity. February 23-25, students from Walsh Jesuit will be fundraising for Leukemia & Lymphoma Society. February 26-March 3, volunteers with Prayers From Maria will be raising money.

Coat check services end one hour before the Show closes each day.

Q: What about wheelchairs?

A: The I-X Center has manual wheelchairs available, however there are no electric scooters for rent. Wheelchairs are available on a first-come, first-served basis at no charge. A photo ID must be left with the attendant to secure return. 

Q: What photography and cameras are allowed?

You can bring whatever type of camera you’re comfortable with. Tripods aren’t a good idea on weekends/busier times in general, but they’re not forbidden. Drones are prohibited.

Q: Can I bring my dog/cat/ferret?

The I-X Center allows attendees to bring their service animals only, no pets. Emotional support animals, comfort animals, and therapy dogs are not service animals, per the Americans with Disabilities Act. 

Q: Will there be a Dealer Night?

A: Dealership Employee Appreciation Night is scheduled for Friday, February 23.

Q: How much do tickets cost?

A: Admission tickets are $15.00, $12.00 for kids (7-12) and seniors (62+), and children 6 & under are FREE.

Q: What about parking?

A: Parking will again be FREE at the I-X Center, courtesy of your franchised new motor vehicle dealers. 

If you park in the EAST or NORTH parking lot, you will enter the I-X CENTER BUILDING in the EAST LOBBY. 

If you park in the WEST PARKING LOT you will enter the I-X CENTER BUILDING and walk along a path that will lead you to the walled CONVENTION SPACE to enter the Auto Show. When EXITING there is a "shortcut" back to the WEST parking lot.

There is NO ENTRY to the Auto Show on the North side of the building.

Click here for a map with additional details.

Q: Can you sit inside the vehicles?

A: Most manufacturer’s displays welcome show-goers to sit inside the vehicles, however some will have them locked. No one is allowed to sit in the privately owned vehicles such as classics or exotics without express permission from the owner.

Q: Will the representatives be aggressively trying to sell me their cars?

A: The Cleveland Auto Show is a non-selling show. This means that no sales are allowed to be made on the floor and no one will pressure you into buying anything. It is a show for you, the consumer, to inspect all angles of the vehicles and have a pressure-free environment in which to do it. The product specialists at each manufacturer booth will be able to answer any questions you may have about the vehicles.

Q: Will the manufacturers give out rebates on vehicles?

A: It varies by manufacturer, so check with the representatives at each display! Often, a visit to the show is required, but check our incentives page for details.

Q: Where can I buy tickets?

A: You can buy tickets online by clicking TICKETS above, or by visiting the box office during regular show hours. Automotive class groups should visit our Career Day page, as alternate pricing is not available at the box office.

Q: How can I contact you?

A: During the Show, someone will be onsite to offer customer service, exhibitor credentials, and lost & found. From 2-23-24 until 3-3-24 the Show Office phone number is 216-265-7101.

Until then, Auto Show Management can be reached by email at: info@clevelandautoshow.com.

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