Your Questions Answered
We have compiled some frequently asked questions and answers from years of experience serving our guests at the show. Chances are you’ll find the answer you’re looking for here, but if not, please feel free to send us your question.
Q: Can I buy tickets in person?
A: The box office at the I-X Center is open for ticket sales 1/2 hour before the show opens each day, and closes 1 hour before closing time. Cash and credit cards are accepted at both the East and North box offices.
Q: What is the parking situation?
A: Parking will be FREE at the I-X Center for the Auto Show, courtesy of your franchised new motor vehicle dealers.
If you park in the EAST or NORTH parking lot, you will enter the building in the EAST lobby. There is NO ENTRY to the Auto Show on the North side of the building.
If you park in the WEST parking lot, you will enter the building and walk along a path that will lead you to the walled convention space to enter the Auto Show. When EXITING there is a “shortcut” back to the WEST parking lot.
Q: Can I bring an item to be autographed?
A: Unless otherwise disclosed, you may bring an item to be autographed – one autograph per person. All autograph sessions are scheduled at specific times and are first come first served. No guarantee of an autograph is given. Arrive early for the best opportunity!
Q: What photography and cameras are allowed?
A: You can bring whatever type of camera you’re comfortable with. Tripods aren’t a good idea on weekends/busier times in general, but they’re not forbidden. Drones are prohibited.
Q: Can I bring my dog/cat/ferret?
A: The I-X Center allows attendees to bring their service animals only, no pets. Emotional support animals, comfort animals, and therapy dogs are not service animals, per the Americans with Disabilities Act.
Q: Will there be coat check this year?
A: Yep, coat check will be available in the East Lobby, at a cost of $5.00 per coat, to be donated to charity.
Q: What about wheelchairs?
A: The I-X Center has manual wheelchairs available, however there are no electric scooters for rent. Wheelchairs are available on a first-come, first-served basis at no charge. A photo ID must be left with the attendant to secure return.
Q: Will there be a dealer night?
A: Dealership Employee Appreciation Night is scheduled for Friday, February 20.
Q: What are the hours the Show is open?
A: Hours for the 2026 Cleveland Auto Show are:
Opening Friday, February 20 5 p.m. to 10 p.m.
Saturday Feb. 21 from 11 a.m. to 9 p.m.
Sunday Feb. 22 from 11 a.m. to 7 p.m.
Monday Feb. 23 through Thursday Feb. 26 from 11 a.m. to 8 p.m.
Friday Feb. 27 and Saturday Feb. 28 from 11 a.m. to 9 p.m.
Sunday March 1 from 11 a.m. to 7 p.m.
Q: How much do tickets cost?
A: Admission tickets are $15. Seniors and kids 7-12 years old get in for $12. Children 6 and under are FREE.
Q: Are there group discounts, coupons or promo codes?
A: Automotive class groups should visit our Career Day page to learn more about planning a field trip to the show. We do not utilize promo codes for the online ticketing service. The only discounts we offer are the senior and child prices above, and local dealers cover the parking fee!
Q: Will the representatives be trying to sell me a car?
A: Nope! The Cleveland Auto Show is a non-selling show. This means that no sales are allowed to be made on the floor, and no one will pressure you into buying anything. It’s a show for you, to compare and contrast all aspects of the vehicles in a pressure-free environment.
The product specialists at each manufacturer booth will be able to answer any questions you may have about the vehicles, and if you’d like, help direct you to your nearest local dealer.
Q: Do the manufacturers offer rebates at the show?
A: That varies by brand, so check with the reps at each display! Often a visit to the show is required, but we’ll update our incentives page with details as soon as we get them.
Q: My question wasn’t answered. How can I contact you?
A: During the Show, someone will be onsite to offer customer service, exhibitor credentials, and lost & found. The Show Office phone number is 216-265-7101. Until then, Auto Show Management can be reached by email at info@clevelandautoshow.com.